Professional Services: Network Operation Center
MGS Network Operations Center (NOC) provides 24/7/365 remote monitoring, remote remediation, trend reporting, AV updates, and Microsoft OS Patch Management.
- Management team with decades of experience.
- 95% of issues are solved remotely.
- Best-in-class performance and issue monitoring/alerting/escalation templates.
- One-hour SLA, alert remediation.
- Full reporting of issues resolved or escalated.
- Predictable cost structure.
Our services are conducted in a secure environment with 24-hour on-premises security, supported via a new state-of-the-art Data Center and backed up by monitoring at other Networks facilities. Our NOC engineers and domain experts use network monitoring tools and processes that comply with and exceed standards for all NOC providers.
